The difference a network makes
IMN Solutions offers a different service model. See for yourself how our unique service offerings and management approach can put the Power of the Network to work for you today.
CONTACT US
IMN Solutions
1110 N. Glebe Road, Suite 580
Arlington, Virginia 22201
Phone: (703) 908-0707
Fax: (703) 908-0709
Site Research & Contract Negotiation
The Challenge:
Most associations and non-profits act as single-purchasers without the ability to leverage their meetings to secure favorable contract terms and rates.
The IMN Solution:
IMN Solutions places thousands of meetings each year with all major hotel chains and independent properties and resorts worldwide. IMN Solutions acts as an extension of your meetings department, at your direction, to investigate potential meeting venues and negotiate preferred room rates, concessions packages and term limits of liability. We represent you, our client, and are not affiliated with any hotel chains or destinations.
IMN Solutions offers:
- Exclusive database of hotels/resorts worldwide
- Customized reports and analysis
- Site inspection coordination
- No preferred hotel affiliation
- Customized standard contract
- Experts in contract negotiations
- Best rate guarantee
- On-going history maintenance
Our model enables our clients to tap into our volume buying power and expertise to deliver top-quality meetings.
In addition, IMN Solutions has developed an industry-leading hotel contract for the use of our clients. Our contract includes, among other clauses, exclusive terms targeting results for:
- Room block review/adjustment
- Limited performance
- Minimal cancellation liability
- Audit
- Rate integrity
- Performance by hotel
- No minimum food and beverage guarantee
- Complimentary meeting space
- Construction and renovation
- Force majeure
- No attrition
Does IMN Solutions work only with specific hotel chains?
Does the decision making process remain with the client?
IMN Solutions functions in a support role performing tasks to free your time while still leaving the decision with you. Our objective is to present multiple hotel options for your meetings. You make the decision in choosing the option that best suits your needs. We then act on your behalf to negotiate a contract that protects your organization. Throughout the entire process, you make the decisions while IMN Solutions works to support you.
How can we be assured that we can’t get a better rate if we contact the hotel directly?
IMN Solutions books over one million room nights per year and through the combined power of all clients, we are able to negotiate the lowest group rate for your preferred dates. In addition, IMN Solutions regularly negotiates additional concessions from the hotel properties and insures that the contract terms are favorable to our clients, including greatly limiting or eliminating rooms attrition and food and beverage minimums.
The site selection and contract negotiation services you provide are at no cost to your clients. How are you compensated?
IMN Solutions believes in full disclosure to our clients of how we are compensated. The hotel properties pay a fee to IMN Solutions after your meeting has concluded. The fee is based upon the room revenue generated by your meeting. The fees are standard across all hotel properties insuring there is no advantage to IMN Solutions to work with one hotel over another. These fees are budgeted by the hotels and they do not increase room rates to compensate for our fees. Typically, hotels compete for our clients’ business offering lower rates than an association or non-profit acting independently would normally obtain. It isn’t just who calls the hotels, it is our reputation and volume that gives our clients an advantage.
If IMN Solutions is the primary contact in the location and negotiation process, what happens after the contract is signed?
The primary line of communication is directly between the hotel and our client with IMN Solutions acting in a support role. Usually, our client will work with a designated contact at the hotel for the logistical details required for the meeting. If any issues arise relating to the contract, IMN Solutions will step in to protect our clients’ interests.
If using IMN Solutions saves us time, obtains lower room rates, limits our contract liability and still leaves the decision making with us, is there any reason we shouldn’t use IMN Solutions?
Not that we can see! IMN Solutions has worked hard to make sure that using our services is a winning proposition for our clients. In fact, as a full-service association management company, when you partner with IMN Solutions, you immediately gain access to our full line of association management solutions and many other benefits by joining the Power of the Network.