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IMN Solutions
1110 N. Glebe Road, Suite 580
Arlington, Virginia 22201
Phone: (703) 908-0707
Fax: (703) 908-0709
Hotels Pinched by tech-savvy guests
Tuesday, September 06 2011
Traveling to Las Vegas for a conference last month, Brian DeLong could have gotten annoyed when he found out his off-Strip hotel charged a fee for Wi-Fi in his room. Instead, he whipped out his iPhone 4, fired up its Personal Hotspot software and accessed the Web "for free" via his iPad and laptop.
Travelers are turning to personal devices instead of forking over fees for hotel-based services. Phone calls, movies, Internet access — hotels are learning that guests want to do anything but pay when it comes to in-room technology.