NALP Housing FAQs

Find answers to your questions below.

Where is my confirmation number?

You will receive your final hotel confirmation number approximately 14 days prior to the event. An email will be sent once the hotel has issued your confirmation number.

Hotels can accept prepayments or deposits once you have received your hotel-issued confirmation number. After you receive this number, please contact the hotel directly to arrange advance payment or provide a deposit.

Yes. Modification requests are based on hotel availability at the time of the request. You can modify your reservation using the link in your reservation acknowledgment email or by contacting NALP Housing at nalphousing@imnsolutions.com or by phone at 703-852-4694

Yes, based on availability within the block. Please call or email NALP Housing for assistance.

Some hotels will accept checks, subject to their policies and procedures. Please contact the hotel directly after receiving your confirmation number to confirm requirements.

Yes. Please refer to the Terms & Conditions included in your reservation acknowledgment for specific cancellation policies. To cancel, contact NALP Housing for assistance.

A credit card authorization form can be requested from the hotel directly after you receive your hotel-issued confirmation number.

Please contact the hotel directly for their specific tax exemption policies and requirements.

Room type requests (e.g., king, double, ADA accessible, connecting rooms) are based on availability and not guaranteed. Please include your request during booking.

Standard check-in and check-out times vary by hotel. Please confirm directly with your hotel once you have received your confirmation number. Early check-in and late check-out are subject to availability and may incur additional charges.

Booking within the block ensures you receive the discounted group rate, helps support the event, and allows NALP Housing and the hotel to better assist you if any issues arise.

  • Before the event: Contact NALP Housing at nalphousing@imnsolutions.com or by phone at 703-852-4694.
  • At the event: Please work directly with the hotel for on-site questions or needs.

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